EXCHANGE AND WARRANTY POLICIES
Maillot Cycling Miami.
Exchange Policy
Product Exchanges
You may request a product exchange within 30 calendar days of your purchase.
Items purchased on sale, promotion, or clearance are final sale and are not eligible for exchange or refund.
Regular-priced products may only be exchanged for an available size or color in stock.
Only one (1) exchange is allowed per item, whether for size or color. Exchanges are only valid for products of equal or greater value, with the customer responsible for paying any price difference.
Refunds are not available. We do not offer refunds or returns for monetary reimbursement.
Items must be unworn, unwashed, undamaged, and returned with their original tags and packaging.
Shipping Costs
The customer is responsible for all shipping costs associated with exchanges (both sending and returning).
If the exchange is due to a warranty claim, Maillot Cycling Miami will cover the shipping expenses.
Product Warranty
All garments include a 3-month warranty against manufacturing defects, such as seam failures or fabric discoloration.
Each product will be inspected by our quality control team to determine whether it qualifies for a replacement or repair.
If the item can be repaired, it will be returned to the customer within a maximum of 3 weeks.
Product Condition Review
Once the item is received at our warehouse, Maillot Cycling Miami will inspect its condition within 5 business days.
If the product meets the exchange or warranty requirements, the process will continue accordingly.
If the item does not qualify, the customer will receive an email explaining the reason, and the product will be returned to the original shipping address.
Need Assistance?
📲 Contact us anytime via Email maillotcyclingmiami@gmail.com — we're here to help!
Returns: Simple as 1-2-3
In-Store Returns
Tell customers about your return options. For example, if they can return items to any physical store.
Online Returns
Offer customers to choose an item they want to return, print a prepaid label, and drop it at the post office.
Express Pickup
If it’s possible to call or fill out a form for courier pickup, offer customers this option.
